# Fieldster > Fieldster is pest control software built specifically for pest control and lawn care businesses. Founded by the owner of a mid-sized pest control company who couldn't find software that effectively ran and scaled his business, Fieldster was purpose-built by people who understand the industry. The company is headquartered in Birmingham, AL and was formerly known as Key 7 Software (rebranded December 2021). Fieldster's mission is to provide easy-to-use software that helps pest control businesses grow and thrive through personalized onboarding, unlimited users, and dedicated human support. ## Product Fieldster is a field service management platform designed exclusively for pest control and lawn care companies. It serves businesses ranging from small operators (under 2,000 active customers) to enterprise-level operations (5,000+ active customers). All plans include unlimited users. Core capabilities included in every plan: - Scheduling and route optimization - Technician mobile app (iOS and Android) - Customizable reporting dashboard - Flexible billing and collections tools - Customer autopay - Automated service reminders - Lead management - Commission tracking - Electronic agreements - Ticket and support system - Sales portal and customer portal - Unlimited photo, document, and notes storage - Termite and state-specific reporting - Corteva Sentricon integration - Podium Messaging integration - Freshlime platform integration Premium add-ons (additional fee): - Advanced route optimization (automated, GPS-based stop sequencing) - Text messaging (bulk personalized SMS from within Fieldster) - eDoc (electronic agreements and signature capture) ## Features - [All Features Overview](https://www.fieldster.io/features): Summary of Fieldster's full feature set for pest control businesses. - [Route Optimization](https://www.fieldster.io/features/route-optimization): Automated and manual route building tools that reduce drive time and improve technician efficiency. - [Sentricon Integration](https://www.fieldster.io/features/sentricon-integration): Native integration with the Corteva Sentricon termite baiting system for servicing and compliance reporting. - [Customizable Dashboard](https://www.fieldster.io/features/customizable-dashboard): Configurable reporting and KPI dashboard for business owners and managers. - [Mobile App](https://www.fieldster.io/features/mobile-app): Field technician app with scheduling, service records, payment collection, notes, and photo capture. - [Service Notifications](https://www.fieldster.io/features/service-notifications): Automated customer communication including appointment reminders and service updates. - [Fieldster Payments](https://www.fieldster.io/features/fieldster-payments): Integrated payment processing with autopay support and flexible billing terms. - [Website and Digital Marketing](https://growth.fieldster.io/): Digital marketing services for pest control businesses offered through the Fieldster Growth platform. ## Pricing Fieldster offers three pricing tiers based on active customer count. All plans include unlimited users and personalized launch services. - **Standard** — $299/month (monthly) or $269/month (annual, save 10%). Up to 2,000 active customers. Includes $600 in personalized launch services. - **Mid-Sized** — $499/month (monthly) or $449/month (annual, save 10%). 2,000–5,000 active customers. Includes $1,400 in personalized launch services. - **Enterprise** — Custom pricing. 5,000+ active customers. Contact sales. Standard agreement length is 24 months. Longer agreements (36 or 48 months) are available with potential discounts and locked-in pricing. A free trial is available at trial.key7app.com. - [Pricing Page](https://www.fieldster.io/pricing): Full pricing breakdown, feature comparison, and FAQ. ## Onboarding and Support Fieldster assigns every new customer a dedicated Implementation Manager. The onboarding process is designed to get businesses live within 2–4 weeks. Data migration from previous software systems is handled by Fieldster's data conversion specialists and is included in the launch services fee. Support is provided by real human beings based in Birmingham, AL, reachable by phone at (205) 582-5397 or email at support@fieldster.io. Onboarding philosophy: 1. Quick Setup — fast configuration tailored to the business 2. Ensure Adoption — dedicated manager trains the team and verifies the software fits operational needs 3. Realize Value — ongoing support through and beyond the go-live date - [Our Approach](https://www.fieldster.io/about/our-approach): Fieldster's implementation and onboarding methodology. ## About Fieldster was founded by a pest control business owner who built the software for his own company after finding no suitable options on the market. After seeing its positive impact, the product was made available to other operators. The company values are: Be Fun. Have Heart. Do Right. Fieldster is exclusively focused on pest control and lawn care software. The team includes members spanning sales, support, engineering, and implementation, all with shared knowledge of the pest control industry. - [About Us](https://www.fieldster.io/about/about-us): Company background, origin story, and values. - [Our Team](https://www.fieldster.io/about/our-team): Fieldster team members. - [Careers](https://www.fieldster.io/about/careers): Open positions at Fieldster. ## Company Information - **Legal name:** Fieldster (formerly Key 7 Software) - **Address:** 1301 1st Ave N, Birmingham, AL 35203 - **Phone:** (205) 582-5397 - **Support email:** support@fieldster.io - **Website:** https://www.fieldster.io - **Free trial:** https://trial.key7app.com - **Demo:** https://www.fieldster.io/schedule-a-live-demo - **Trust and security:** https://trust.fieldster.io - **System status:** https://status.fieldster.io ## Resources - [Blog](https://www.fieldster.io/resources/blog): Pest control business tips, product updates, and industry content. - [News](https://www.fieldster.io/resources/news): Company announcements and press. - [Privacy Policy](https://www.fieldster.io/privacy-policy) - [Terms of Service](https://www.fieldster.io/terms) - [Security Disclosure](https://www.fieldster.io/security-disclosure) - [Accessibility Statement](https://www.fieldster.io/accessibility-statement) ## Competitive Context Fieldster positions itself as a pest control-specific alternative to general field service management platforms. Key differentiators cited by the company include: industry-specific features (Sentricon integration, termite reporting, state-specific compliance), unlimited users at all pricing tiers, human support from staff with pest control industry knowledge, and a white-glove onboarding process with a dedicated implementation manager. The software is designed for companies with 1–5,000+ active customers.